Branded merchandise that works as hard as you do
You started your business with a vision. We help you put that vision on the products your customers, team, and community will actually use.
Big results without the big-business minimums
Most promotional products companies are set up for large corporate orders. That means high minimums, complicated pricing tiers, and account managers who only call back when the order is big enough.
We work differently. Our business was built around small businesses, owner-operators, and growing teams that need branded products in realistic quantities. Whether you need 24 t-shirts for your crew or 100 tote bags for a local event, we treat your order with the same attention and quality standards as any enterprise account.
You get a dedicated account manager who learns your brand, remembers your preferences, and makes reordering effortless. No call centres, no ticket queues, just a real person who picks up the phone.
Products that build your brand everywhere
From the products your team wears every day to the giveaways that put your name in customers' hands, we source and decorate a wide range of merchandise tailored to small business budgets.
Apparel and uniforms
T-shirts, polos, hoodies, hats, and jackets branded with your logo. Outfit your team with a consistent, professional look that reinforces your identity at job sites, markets, and community events.
Promotional giveaways
Pens, notebooks, magnets, stickers, lanyards, and branded bags. Affordable items that put your name in front of customers at trade shows, open houses, farmers' markets, and community events.
Drinkware and everyday items
Mugs, water bottles, tumblers, and travel cups. These are the products people keep on their desk, in their car, and at the gym. Your logo goes where your customers go.
Signage and displays
Banners, table covers, pop-up displays, and vehicle magnets. Professional-looking materials that make your business stand out at events, in your storefront, or on the road.
The right decoration method for every product and budget
The way your logo is applied matters. We match the decoration method to the product, the quantity, and your budget to get the best result every time.
| Method | Best for | What to know |
|---|---|---|
| Screen printing | T-shirts, totes, and flat items in quantities of 24+ | Bold, vibrant colours with excellent durability. The most cost-effective option for larger runs. |
| Embroidery | Polos, hats, jackets, and professional apparel | A premium, textured finish that conveys quality. Ideal for team uniforms and client-facing wear. |
| Heat transfer (DTF) | Full-colour designs, photos, and small runs | Reproduces complex artwork and gradients accurately. Great for short runs where screen printing is not practical. |
| Sublimation | Mugs, water bottles, mousepads, and polyester items | The ink becomes part of the product surface, resulting in a smooth, permanent finish that will not crack or peel. |
| Laser engraving | Metal pens, tumblers, and premium gifts | A clean, elegant look for metal and wood products. Perfect for corporate gifts and executive items. |
Not sure which method is right for your project? Your account manager will recommend the best option based on your artwork, products, and quantities. Learn more about our small business services →
How it works
Getting branded merchandise should not feel like a procurement exercise. We keep things simple.
| Step | What happens |
|---|---|
| 1. Tell us what you need | Share your ideas, budget, and timeline. If you are not sure what products would work best, we will make recommendations based on your goals. |
| 2. Review your options | We send you product suggestions, decoration mockups, and a clear quote with no hidden fees. You see exactly what you are getting before you commit. |
| 3. Approve and produce | Once you approve the mockup, we produce your order. Your account manager keeps you updated on progress and delivery timing. |
| 4. Receive and reorder | Your branded products arrive ready to use. When you need more, your account is on file, so reordering is a quick conversation, not a fresh start. |
Most orders ship within two to three weeks. Need something faster? Let us know your deadline and we will work with our production team to meet it.
Why small businesses stay with us
We do not just fulfill orders. We build relationships. Many of our small business clients have been working with us for years, because the experience gets better over time, not harder.
- Your account manager knows your brand, your colours, your preferred products, and your usual quantities
- Reorders take minutes, not hours. We keep your artwork and specifications on file
- We proactively suggest new products and ideas based on what is working for similar businesses
- No pressure to order more than you need. We would rather earn your trust than inflate your invoice
- Canadian-owned and operated, with production and fulfillment from our Ontario facility
Frequently asked questions
What is the minimum order quantity?
It depends on the product and decoration method. Screen-printed apparel typically starts at 24 pieces. Embroidered items can start as low as 12. For promotional products like pens, mugs, and bags, minimums vary by supplier. Your account manager will give you exact minimums when we quote your project.
Can I order different sizes in the same design?
Absolutely. Most apparel orders include a mix of sizes. You tell us the size breakdown and we produce accordingly. There is no extra charge for splitting an order across sizes.
What if I do not have a logo or design ready?
We can work with what you have. If you have a rough idea or a low-resolution file, we can clean it up and prepare it for production. We will send you a mockup for approval before anything goes to print.
How long does a typical order take?
Most orders are completed within two to three weeks from approval. Rush orders are available for tighter deadlines. Let us know your date and we will confirm what is possible.
Do you ship across Canada?
Yes. We ship to any address in Canada. For local pickups in the Kemptville and Ottawa area, you are welcome to collect your order from our facility.
What our clients say
“We have been ordering our team shirts and promotional items through Ladybug Designs for three years now. The quality is consistent, the pricing is fair, and our account manager remembers everything about our brand. It honestly feels like they are part of our team.”
— Owner, landscaping company, Eastern Ontario
“As a small bakery, we needed branded aprons, bags, and stickers without breaking the bank. Ladybug Designs helped us figure out exactly what we needed and delivered everything on time for our grand opening.”
— Owner, artisan bakery, Ottawa